FAQ
Answers about ordering, invoices, support hours and how TEKBOAT enquiries work.
Who can I contact if I have any queries with respect to the order placed?
Contact our live support Monday–Friday, 9:00 A.M. to 6:00 P.M. IST. Email sales@tekboat.in or call +91 8792153866.
Is there any minimum order quantity?
TEKBOAT will take an order for any quantity according to your needs. However, certain products like resistors or cable come in reels or packs of set length or quantity. They are not available in quantities below certain levels because it is not economical to package them in smaller quantities.
Will I receive an e-mail confirmation of my order?
Yes. After you submit an enquiry you will receive an acknowledgement email with your enquiry reference number. Tracking details are emailed once your order has been processed and dispatched.
How do I get a copy of an invoice?
Email sales@tekboat.in with your enquiry reference number and our team will share the invoice.
Can I expedite an order?
For express delivery, we charge Rs. 800 as shipping charges via courier. To discuss shipping options, call +91 8792153866 or email sales@tekboat.in.
Does TEKBOAT accept personal cheque?
Yes. Cheques valued above e.g. Rs. 50,000 may require bank verification prior to shipping an order. A dishonoured cheque will be charged e.g. Rs. 300 plus a handling fee.
How do I change my billing/invoice address?
Email sales@tekboat.in with the updated billing or invoice address. After verification, our support team will update it in our systems.
Can I speak to someone about a problem on the website?
Contact live support Monday–Saturday, 9:00 A.M. to 6:00 P.M. IST. Email support@tekboat.in or call +91 8792153866.
Can I buy parts on this website?
No. This website is a discovery and enquiry platform. There is no cart or checkout. Search for components and send an enquiry — our team follows up with pricing and supply.
Where does product data come from?
Live catalogue search. Availability and specifications can change. Always verify datasheets and lifecycle details on the product page before sending an enquiry.
How do I request several parts?
Add them to your Enquiry List, then send one enquiry. You can also use Send Requirement if you have a BOM or a part we have not listed.
What is an enquiry number?
A unique reference such as TB-2026-000001 used to track your request. Quote it when you email or call us.
Still need help?
Email sales@tekboat.in or call +91 8792153866.